Join us discussing how the aviation industry will successfully manage headwinds such as rising costs or the consequences of supply chain disruptions. Furthermore, learn how the industry will enhance the air passenger experience focusing on effective interorganizational partnerships and data-driven personalization. Top industry experts will share their knowledge and experience in two sessions throughout the day.
Morning Session - Managing Headwinds in Aviation
Moderator: Prof. Dr. Christoph Klingenberg, Worms University of Applied Sciences
| 09:30 - 09:35 | Prof. Dr. Juliane Wutzler, Worms University of Applied Sciences Welcome & Introduction | ||
| 09:35 - 09:45 | Prof. Dr. Alexandra Nonnenmacher, President Worms University of Applied Sciences Kick Off - Welcome Address | ||
| 10:35 - 10:55 | Dr. Joachim Lang, BDL Weak recovery of German air traffic - How can regulatory framework conditions be improved to secure alignment in Europe | ||
| 10:55 - 11:15 | Torben Kiemann, KPMG Who will own the skies – How consolidation is reshaping aviation | ||
| Coffee Break - Networking | |||
| 11:50 - 11:20 | Peter Gerber, Condor Keynote: Smart ways out of the niche: How Condor grew through tailored offers and strategic partnerships | ||
| 11:20 - 11:40 | Thomas Haagensen, easyJet Making Low Cost Travel easy | ||
| 11:40 - 12:00 | Jörg Harnisch, FraAlliance | ||
| 12:00 - 12:30 | Panel discussion - Dr. Joachim Lang, Torben Kiemann, Peter Gerber, Thomas Haagensen, Jörg Harnisch | ||
| Lunch Break | |||
Afternoon Session - Enhancing the Air Passenger Experience
Moderator: Prof. Dr. Erik Hemmer, Worms University of Applied Sciences
| 13:30 - 13:50 | Peter Glade, TUI The role of optimised customer experience in boosting profitability of a leisure airline | Parallel Session: "Tag der Kooperationspartner" For cooperation partners and potential future cooperation partners; prior registration required via avm@hs-worms.de Contact person: Prof. Dr. Richard Klophaus | |
| 13:50 - 14:10 | Marcel Meyer, Ryanair Customer experience & ancillary services: What Ryanair customers are willing to pay for | ||
| 14:10 - 14:30 | Dr. Björn Becker, Lufthansa Lufthansa Allegris - Redefining the travel experience | ||
| Coffee Break - Networking | |||
| 15:00 - 15:20 | Dr. Boris Padovan, Travel in Motion Airline distribution (r)evolution: Airlines mastering new ways to distribute, but how to overcome industry legacy constraints | ||
| 15:20 - 15:40 | Torsten Oppermann, MSM.digital | ||
| 15:40 - 16:30 | Panel discussion – David Haße (airliners.de), Peter Glade, Marcel Meyer, Björn Becker, Dr. Boris Padovan, Torsten Oppermann Moderated by: Prof. Dr. Matthias Viehmann, Worms University of Applied Sciences | ||
| 16:30 | Prof. Dr. Tobias Ehlen, Dean of the Department of Tourism & Travel Management Closing Remarks | ||